ABOUT US
At Chamva, second-hand is more than just a business; it’s a lifestyle. We live, breathe, and wear second-hand fashion every day. This passion influences every aspect of our operation, driving us to offer the best products and services in the industry. Our dedication begins with an endless search for the finest product sources. We take pride in meticulously inspecting every piece that comes through our warehouse, ensuring each item meets our high standards. We aim to provide high-quality second-hand clothes that our customers will love and cherish.
We are continually developing innovative sourcing solutions for our partners. Our mission is to make high-quality second-hand fashion more accessible, helping to foster a sustainable and stylish community. To learn more about our business operations and the values that drive us, continue reading below.
Step 1: Curating
The journey of Chamva’s exceptional second-hand clothing starts with our meticulous sourcing process. We specialize in acquiring top-trending modern and vintage clothing by the container, working with both domestic and international textile recyclers. These recyclers sort through 100% American-donated clothing, ensuring that we receive high-quality items.
Our long-term relationships with rag houses—facilities that collect, sort, and process used clothing—are the cornerstone of our sourcing strategy. These established partnerships enable us to maintain consistent quality and secure competitive rates, which we pass on to our customers. By working closely with trusted textile recyclers, we can ensure a steady flow of desirable clothing.
Step 2: Grading
Once the clothing arrives at our facility, it undergoes a thorough grading process to guarantee it meets the high standards of Chamva. This meticulous evaluation ensures that only the best items make it to our customers. All of our clothing is of grade A quality, with a small percentage of grade B (unless specifically noted in specialty categories). For more insights into how we evaluate and grade our clothing, please visit our FAQ page. Here, you’ll find comprehensive explanations and answers to any questions you might have about our quality standards.
Step 3: Categorizing
Once the clothing has been graded, we categorize each item according to the preferences of our customers. Chamva specializes in supplying staple thrift offerings, including t-shirts, sweatshirts, and denim, across more than 50 categories. Our categories are determined based on consumer demand, ensuring that we only offer items that are popular and known to sell. This focus allows us to provide our customers with a curated selection of high-demand, high-quality second-hand clothing.
If you are new to the world of second-hand fashion, we are here to help. With our extensive experience in this space, we can assist you with any questions you may have about stocking your store. Whether you need advice on selecting categories or understanding consumer trends, our team is ready to support you.
Step 4: Fulfillment
At Chamva, fulfilling orders is a process guided by precision and expertise. We adhere to specific packing formulas developed for each product category to ensure that every order has maximum resale potential. These formulas are designed to create a balanced and appealing selection of items for our customers.
Each category in our inventory contains a mix of both vintage and modern items. This blend offers a diverse range of styles and ensures that there is something for everyone. The ratio of vintage to modern items varies with each mix, tailored to meet the unique demands of different product categories. Our carefully developed packing formulas and thoughtful mix of items reflect our commitment to helping our customers succeed. Whether you are stocking a store or building a personal collection, you can trust that each order from Chamva is curated to offer maximum value and appeal.
Step 5: Shipping
At Chamva, we pride ourselves on offering the fastest and most affordable shipping in the industry. Our efficient and reliable shipping processes ensure that your orders reach you quickly and cost-effectively. We understand the importance of timely delivery. All orders placed before 2 p.m. EST on business days are packed and shipped the same day. This commitment to speed ensures that you receive your items as quickly as possible.
For our customers outside the United States, we partner with FedEx International. International orders typically arrive within 3–5 business days. We have extensive experience with customs declarations and import duties, making the international shipping process smooth and hassle-free. If you have any questions about shipping overseas, our team is ready to assist you. For orders within the United States, we use UPS. Domestic shipping times range from 1 to 4 business days, depending on your location. Our strategic partnerships with shipping providers allow us to offer fast and reliable delivery services. Our knowledgeable team is always available to help with any questions or concerns you may have about shipping, customs, or import duties.